Contact

How Can We Help Today?

Owned and operated by RejuvaZone, we welcome your questions about saunas, red light therapy, massage chairs, and more.

We typically respond within 24 hours
Ways To Connect

Choose Your Preferred Channel

Email
support@RejuvaZone.com
Within 24 hours
Phone
(716) 451-2045
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Chat with our wellness team during business hours
Quick replies
Common Questions

Frequently Asked Questions

How long does shipping take?

Orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your sauna, massage chair, or red light therapy mat from our warehouse to your door.

What is your return policy?

We offer 30-Day Returns on eligible items. If your purchase is not the right fit for your home recovery space, please review our Return Policy page for complete details on how to start the process.

Can I exchange a product for a different model?

Exchanges are handled on a case-by-case basis. Contact our team by email or phone, and we will walk you through available options for swapping to a different sauna, massage chair, or therapy mat model.

What type of sauna is best for home use?

It depends on your preferences. Infrared saunas heat the body directly at lower ambient temperatures, while traditional saunas use higher heat and steam for a classic experience. Our team can help you choose the right fit for your space and wellness goals.

How do I know which massage chair is right for me?

Consider the features that matter most to you, such as massage styles, body scanning technology, and zero-gravity recline. We are happy to walk you through the differences so you can find a chair that supports your daily recovery routine.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send A Message

Drop Us A Line

Select a topic...
Infrared Sauna Question
Traditional Sauna Question
Red Light Therapy Mat Question
Massage Chair Question
Order or Shipping Inquiry
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Prompt Responses

Our wellness team aims to reply to every inquiry within one business day.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Wellness-Focused Support

We help you choose the right sauna, chair, or therapy mat for your lifestyle and recovery goals.

30-Day Returns

Not the right fit for your space? Our return policy is designed to give you confidence in every purchase.